Citroen C4: Charging system (Electric)

• 400 V electrical system
• Charging connectors and indicator lamps

400 V electrical system

For more information, refer to the General recommendations on electrified vehicles.

The electric drive system, which operates at a voltage of approximately 400 V, is identified by orange cables and its components are marked with this symbol:

An electric vehicle's power train can become hot during use and after switching off the ignition.

Comply with the warning messages shown on the labels, particularly inside the charging flap.

This label is intended solely for use by firefighters and maintenance services in the event of any work on the vehicle.

No other person must touch the device shown on this label.

In the event of an accident or impact to the vehicle's underbody

In these situations, the electrical circuit or the traction battery can be seriously damaged.

Stop as soon as it is safe to do so and switch off the ignition.

Contact a CITROËN dealer or a qualified workshop.

When washing

Before washing the vehicle, always check that the charging flap is closed correctly.

Never wash the vehicle while the battery is on charge.

High-pressure washing

To avoid damaging the electrical components, it is expressly prohibited to use high-pressure washing in the engine compartment or under the body.

Do not use a pressure greater than 80 bar when washing the bodywork.

Never allow water or dust to enter the connector or charging nozzle - risk of electrocution or fire! Never connect / disconnect the charging nozzle or cable with wet hands - risk of electrocution!

Traction battery

This battery stores the energy that powers the electric motor and the thermal comfort equipment in the passenger compartment. It is discharged during use, and must therefore be regularly recharged. There is no need to wait for the traction battery to fall to its reserve level before recharging.

The range of the battery may vary according to the type of driving, the route, the use of thermal comfort equipment and the ageing of its components.

The lifespan of the traction battery depends on multiple factors, such as climatic conditions, distance travelled and how often it has been fast-charged.

To preserve the mileage of your vehicle and the durability of your traction battery, CITROËN recommends that you:

- Do not fully charge the battery of your electric vehicle daily (charge the traction battery below 80% as often as possible).

- Do not completely discharge the battery.

- Do not store the vehicle for a long period of non-use (more than 12 hours) when the traction battery has a low or high charge level. Prefer a charge level between 20 and 40%.

- Limit the use of fast charging.

- Do not expose the vehicle to temperatures below -30ºC and above +60ºC for more than 24 hours.

- Avoid charging the vehicle at negative temperatures (except if the vehicle ran more than 20 minutes) or above +30ºC.

- Do not use the vehicle's traction battery as a generator of energy.

- Do not use a generator to recharge your vehicle's traction battery.

Charging connectors and indicator lamps

1. Charging connectors
2. Deferred charging activation button
3. Nozzle locking indicator lamp
   Fixed red: nozzle positioned correctly and locked in the connector.
   Flashing red: nozzle incorrectly positioned or locking not possible.
4. Charging indicator lamp

In case of impact, even light, against the charging flap, do not use it.

Do not dismantle or modify the charging connector - risk of electrocution and/or fire! Contact a CITROËN dealer or a qualified workshop.

Charging cables, sockets and chargers

The charging cable supplied with the vehicle (depending on version) is compatible with the electrical systems in the country of sale. When travelling abroad, check the compatibility of local electrical systems with the charging cable.

A full range of charging cables is available from your dealer.

Contact a CITROËN dealer or a qualified workshop for more information and to obtain suitable charging cables.

Identification labels on charging sockets/connectors

Identification labels are affixed to the vehicle, charging cable and charger to inform the user about which device needs to be used.

The meaning of each identification label is as follows:

Standard charging, mode 2

Specific domestic charging cable (mode 2)

You must not damage the cable.

In the event of damage, do not use it and contact a CITROËN dealer or a qualified workshop to replace it.

Control unit (mode 2)

POWER

Green: electrical connection established; charging can begin.

CHARGE

Flashing green: charging in progress or temperature pre-conditioning activated.

Fixed green: charging complete.

FAULT

Red: fault; charging not permitted or must be stopped immediately. Check that everything is connected correctly and that the electrical system is not faulty.

If the indicator lamp does not go off, contact a CITROËN dealer or a qualified workshop.

Upon plugging the charging cable into a domestic socket, all of the indicator lamps come on briefly.

If no indicator lamps come on, check the domestic socket's circuit-breaker:

- If the circuit-breaker has tripped, contact a professional to check that the electrical system is compatible and/or carry out any necessary repairs.

- If the circuit-breaker has not tripped, stop using the charging cable and contact a CITROËN dealer or a qualified workshop.

Control unit label - Recommendations

Refer to the handbook before use.

1. Incorrect use of this charging cable may result in fire, property damage and serious injury or death by electrocution!

2. Always use a correctly earthed power socket, protected by a 30 mA residual current device.

3. Always use an electrical socket protected by a circuit-breaker appropriate for the electrical circuit's current rating.

4. The weight of the control unit must not be borne by the electrical socket, plug and cables.

5. Never use this charging cable if it is defective or in any way damaged.

6. Never attempt to repair or open this charging cable. It contains no repairable parts - replace the charging cable if it is damaged.

7. Never immerse this charging cable in water.

8. Never use this charging cable with an extension cable, a multi-plug socket, a conversion adaptor or on a damaged electrical socket.

9. Do not unplug the plug from the wall as a means of stopping charging.

10. Immediately stop charging, by locking and then unlocking the vehicle using the remote control key, if the charging cable or wall socket feel burning hot to the touch.

11. This charging cable includes components liable to cause electrical arcing or sparks.

Do not expose to flammable vapours.

12. Only use this charging cable with CITROËN vehicles.

13. Never plug the cable into the wall socket (or unplug it) with wet hands.

14. Do not force the connector if it is locked into the vehicle.

Control unit label - State of indicator lamps

Manual reset procedure

The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.

Then, reconnect the wall socket first. For more information, refer to the handbook.

Accelerated charging, mode 3

Accelerated charging unit

Do not disassemble or modify the charging unit - Risk of electrocution and/ or fire! Refer to the charging unit manufacturer's user manual for the operating i

Superfast charging, mode 4